Dear Candidate,
The name of the company is Gemini Survey Plc, We are a Public
company set up to conduct surveys and evaluate other Private
companies.
We get hired to go to other peoples companies
and act like customers in order to know how the staff are handling
their services in relation to their customers. Once we have a contract
to do so, you would be directed to the company or outlet in your area, and you
would be given the funds you need to do the job(either purchase
products or required services), after which you would write a comment
on the staffs activities and give a detailed record of your experience
Examples of details you would forward to us are
1) How long it took you to get the services requested.
2) Smartness of the attendant
3)Customer service professionalism
4)Sometimes you might be required to upset the attendant, to see how
they react to customers while they get tensed.
And we turn the information over to the company executives and they
would carry out their own duties in improving their services.
Most companies employ our assistance when people give complains about
their services, or when they feel there are needs for them to improve
their customer service. your Identity would be kept confidential as
the job states (Secret Shopper®). It is a very flexible and reliable
position. you would be paid $400 for every duty you carry out, and
bonus on your transportation allowance, and funds would be given to
you if you have to dine as part of the duty Your job will be to
evaluate and comment on customer service in a wide variety of shops,
stores, restaurant and services in your area.
No commitment is made on this job, and you would have flexible hours as it suits
you.
Paycheck would be sent to you for the assignment by Certified Company
Check. The paycheck would be $1950 you are to deduct your $400 salary,
and the rest would be used for the evaluation at the store that would
be sent to you.
If you are interested, do send in these information:
FULL NAME:
CONTACT ADDRESS (NO P O BOX):
CITY:
STATE:
ZIP-CODE:
TELEPHONE NUMBER:
MOBILE NUMBER:
AGE:
We are going to be needing these information so as to know how close
you live to the companies/stores which will be under your evaluation
and also your address would also be needed for your payments.
Thanks.
Yours Sincerely,
Kelly Raymond.
I responded that indeed I was interested in the position as I googled Gemini Survey and saw there is an actual website for this company. Below is the next email I received.
Hi Juniper,
You have been accepted as our Mystery shopper/Survey
Agent/Evaluators.
You will be evaluating WESTERN UNION in your Neighborhood…
Please
remember that you are to act Cool, Calm and Confident
through out the
period in which you will be carrying out the survey. In
order not to
arouse any suspicion we will furnish you with transfer
details which
you will send Funds to via WESTERN UNION. After
which you will write a report and send back to us via Email
using the
following pointers:
1) How long it took you to get services.
2) Ambiance/Outlook of the Shop/Outlet
3) Smartness of the attendant
4) Customer service professionalism
5) Reaction of personnel under pressure
6) Information that you think would be helpful
7) Your comments and impressions.
Payments will be mailed out to you which you will cash and
expend in
carrying out all that will be required of you including your
compensation. All Other Instructions will be sent out to you
as soon
as Evaluation commences. Kindly mail us back with Locations
of WESTERN
UNION outlets Near you for our own review and we later mail
you back
if they are the stores you going to evaluate. Please reply
this Email
so that i can be sure you get my message and ask questions
on
Instructions not Understood.
Thanks,
Kelly Raymond.
DO NOT TRUST Kelly Raymond. I have sent and filed a complaint with Gemini Survey stated there is someone out there claiming to represent them. Please be careful. Good luck everyone.
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